Privacy Policy

Last Updated: February 19, 2026

Fernanda Crowe Consulting ("we," "us," or "our") operates fernandacrowe.com and quiz.fernandacrowe.com (the "Sites"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Sites or purchase our products.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Sign up for our email list

  • Complete our Brand Voice Check-Up quiz

  • Purchase our AI marketing agent products (Taylor, Riley, Sasha, Morgan)

  • Contact us with inquiries

This may include your name, email address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our Sites, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and approximate location

  • Browser type and version

  • Pages you visit and time spent on pages

  • Referring website

  • Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Required for the Sites to function properly

  • Analytics Cookies: Help us understand how visitors use our Sites (Google Analytics, Meta Pixel)

You can control cookies through your browser settings, though disabling certain cookies may limit Site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your product orders

  • Send you product downloads and purchase confirmations

  • Deliver email communications you've subscribed to

  • Provide customer support

  • Analyze and improve our Sites and products

  • Send marketing communications (with your consent)

  • Comply with legal obligations

  • Detect and prevent fraud or security issues

3. Third-Party Service Providers

We share your information with trusted third-party service providers who help us operate our business:

  • Stan Store: Payment processing and order fulfillment

  • Flodesk: Email marketing and communications

  • Squarespace: Website hosting

  • Lovable.dev: Brand Voice Check-Up quiz platform

  • Google Analytics: Website analytics

  • Meta (Facebook): Analytics and advertising

These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you purchase a product, we retain your information to provide ongoing support and comply with legal obligations.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

For All Users

  • Unsubscribe: Click the unsubscribe link in any marketing email

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal information (subject to legal requirements)

For EU/UK Users (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR including:

  • Right to data portability

  • Right to restrict processing

  • Right to object to processing

  • Right to withdraw consent at any time

  • Right to lodge a complaint with your local data protection authority

Our lawful basis for processing your data is typically consent (for marketing) or contract performance (for product purchases).

For California Users (CCPA)

California residents have the right to:

  • Know what personal information is collected, used, shared, or sold

  • Delete personal information held by businesses

  • Opt-out of the sale of personal information

  • Non-discrimination for exercising CCPA rights

Note: We do not sell your personal information.

6. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

7. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our Sites and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the Sites after changes are posted constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Fernanda Crowe Consulting
Email: support@fernandacrowe.com
Website: fernandacrowe.com

For EU/UK Users: If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.

11. Product-Specific Information

AI Marketing Agent Products

When you purchase our AI marketing agent products (Taylor, Riley, Sasha, Morgan), you receive digital download files via email. These are standalone products that you implement in your own systems. We do not collect or access data that you process through these agents after purchase.

Brand Voice Check-Up Quiz

Information you provide in our Brand Voice Check-Up quiz is used to generate your personalized results and may be used to send you relevant marketing communications. You can opt out of these communications at any time.